Sometimes I think I overlook the greatest asset of my store.
I’m so busy unpacking new merchandise, double checking inventory, being sure everything has a price tag, stocking the shelves, rearranging the shelves….
So much to do, so little time and the store itself is not the greatest asset, it’s our customers.
The stores there for the customers. Without the customers there would be no store. I think sometimes we tend to forget just how important our customers are to us. It’s not that we intentionally neglect them but we may not see them as importantly as they truly are.
In the back room at my store posted for everyone to see is a little sign. It’s a reminder to my employees to always respect and take care of our customers. It happened to catch my eye this afternoon and I thought it might be nice to share.
1. The customer is always The most important person in our store. He/she is not dependent on you… You are dependent on him/her.
2. A customer is not someone to argue with. Nobody ever won an argument with a customer.
3. A customer is not an interruption to your work, but the purpose of it. You’re not doing a favor by serving them; they are doing you a favor by letting you serve them.
4. The customer is not an outsider to your business; they are your business.
5. A customer is a person who brings you his/her wants. It is your job to fill them profitably… for them and yourself.
6. A customer is your ONLY reason for being in business. Without them we would have to close the doors.
7. Don’t let a customer walk through your door without giving them a smile and saying hello. Never let them leave without saying thank you whether they buy something or not.
I never want to forget the value of my customers. They are the most important asset in my store.
Tami Loves her customers ❤️❤️❤️❤️
